Contact Us

We are here to help! If you have any questions regarding your order, shipping, kit details, or clearance items, please don't hesitate to reach out to our dedicated support team.

  • Store Name: The Heritage Knit Shop
  • Support Email: support@theheritageknit.shop
  • Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
  • Estimated Response Time: Within 24 business hours

If you are contacting us about an existing purchase, please include your Order ID and the email address used at checkout to ensure a faster resolution.